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Help Scout for nonprofits

Shared inbox and help center for answering emails, chats, and support questions as a team.

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What it does

Help Scout puts incoming emails and chats into a shared inbox where staff can assign, reply, and leave notes. It also hosts a help center for common questions. Paid plans are priced per user, and a free plan covers a few users. Its Help Scout for Good program gives nonprofits a lifetime discount.

What nonprofits pay

Free to $45 a month

Help Scout nonprofit program

Pricing checked November 6, 2026. Source. Prices change. Check with the vendor before you buy.

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