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Freshdesk for nonprofits

Help desk software that turns emails and messages into tickets a team can track and answer.

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What it does

Freshdesk collects questions from email, chat, and other channels into one queue of tickets. Staff assign, answer, and track each request, and can publish a help center for common questions. Nonprofits use it to handle questions from clients, members, or donors. Pricing is per agent.

What nonprofits pay

$19 to $55 a month

Pricing checked November 6, 2026. Source. Prices change. Check with the vendor before you buy.

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